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FAQ

Frequently asked questions

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Getting started

How do I connect my mailbox?
Sign in, click Connect a mailbox, and you'll be sent through your provider's OAuth flow. We never see or store your password.
Which providers are supported?
Gmail and Outlook, including Google Workspace and Microsoft 365. More providers are on the way.
Is there a free plan?
Yes — see pricing for the details.

Privacy & data

Do you read my email?
Only the headers. We sort your mail by sender, subject and the headers bulk mail carries, never the body or attachments. A message is opened only when you click to preview it, and it isn't saved. We don't store bodies, subjects, or attachments. See our privacy policy.
Where are my OAuth tokens stored?
On our servers, encrypted at rest, and never shared with third parties. You can revoke our access at any time directly from your mail provider.
Do you train AI on my data?
No. Never have, never will.

How it works

What happens when I clean a sender?
We move all messages from that sender to your mail provider's Trash. They sit there for the standard retention window (30 days for Gmail) before being permanently deleted by your provider.
Can I undo a cleanup?
As long as the messages are still in Trash, yes — restore them from your provider's Trash folder. Once the provider purges them, they're gone.
What does the unsubscribe feature do?
We follow the standard List-Unsubscribe header that legitimate senders include. For senders that don't honor it, we can also auto-trash future messages.

Account & billing

How do I cancel?
From your account settings. You keep access until the end of the period you've already paid for.
How do I delete my account?
Account settings → Delete account. We remove your stored data within 30 days; OAuth tokens are revoked immediately.